Disconnect an Integration
How to safely disconnect a third-party integration, what happens to synced data, and how to reconnect later.
What this guide covers
This guide explains how to disconnect a third-party integration from your workspace, what happens to previously synced data, and how to reconnect if needed.
Step 1: Open the integration
- Go to
/settings> Integrations. - Click the connected integration card.
Step 2: Disconnect
- Click the overflow menu (...) in the top-right corner of the card.
- Select Disconnect.
- A confirmation dialog appears.
- Click Disconnect to confirm.
Screenshot: The disconnect confirmation dialog explaining that syncing will stop but no data will be deleted.
What happens after disconnecting
- Syncing stops immediately. No further data is pushed or pulled.
- Existing data is preserved. Records already synced remain in both systems. Nothing is deleted.
- Sync links are removed. The internal links between records are cleared. If you reconnect, records will be re-matched.
Animation: Clicking Disconnect, confirming, and seeing the integration card status change from Connected to Disconnected.
Reconnecting later
Click Reconnect on the integration card and go through the authorization flow again. The integration will re-match records using the standard matching logic (e.g., email for contacts, name for items).
Tip: Before disconnecting, export a copy of the sync log for your records. The log is cleared when the integration is disconnected.
Note: Disconnecting does not revoke access in the third-party service. To fully revoke, also remove the app from the third-party service's authorized apps list.
Related articles
Did this answer your question?