Configure Schedule Notifications

Set up alerts for new event assignments, schedule changes, and upcoming appointments so your team never misses a job.

Written by Liam ChenUpdated over a month ago3 min readBeginner

What this guide covers

This guide explains how to configure schedule-related notifications in JobsiteOn. You will learn which schedule events can trigger notifications, how to choose your preferred delivery channels, and how to set up reminders for upcoming events.

By the end you will know how to:

Access schedule notification settings
Choose which schedule events trigger alerts
Configure delivery channels for each event type
Set up event reminders

Before you begin

You need an active JobsiteOn account with access to the Schedule module
Notification preferences are per-user, so each team member configures their own

Step 1 -- Open notification settings

Click your profile avatar in the top-right corner and select Notification Preferences. Navigate to the Schedule category.

Screenshot: The Notification Preferences page with the Schedule category expanded, showing toggle switches for each event type

Step 2 -- Choose which events trigger notifications

Under the Schedule category, toggle notifications on or off for:

New assignment -- You are assigned to a new event
Event rescheduled -- An event assigned to you is moved to a new date or time
Event cancelled -- An event assigned to you is cancelled
Event updated -- Details of an assigned event are changed (notes, location, etc.)
Daily schedule summary -- A morning digest of your day's events

Tip: At minimum, keep New assignment and Event rescheduled enabled so you always know when your schedule changes.

Step 3 -- Select delivery channels

For each event type, choose how you want to be notified:

In-app -- A notification appears in your JobsiteOn notification center
Email -- A notification email is sent to your email address on file
Browser push -- A desktop notification appears (requires browser permission)

Step 4 -- Set up event reminders

Event reminders notify you before an upcoming event starts. Configure the reminder lead time:

15 minutes before -- For events that are close together
1 hour before -- Enough time to prepare and travel
1 day before -- For next-day planning

You can enable multiple reminder intervals. For example, get a reminder 1 day before and again 1 hour before.

Animation: A walkthrough showing a user enabling the "New assignment" email notification, then setting a 1-hour event reminder, and saving the preferences

Step 5 -- Save your preferences

Click Save to apply your notification settings. Changes take effect immediately.

Troubleshooting

I am not receiving schedule notifications

Verify that at least one delivery channel is enabled for the schedule events you care about. Check your browser notification permissions and email spam folder.

I am getting too many notifications

Disable the Event updated notification if minor changes are creating noise. Keep only the critical events (new assignments and rescheduled events) active.

Note: The daily schedule summary is sent once per day in the morning. It includes all events for the current day with times, locations, and customer information.

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