Navigate the Settings Page
How the settings page is organized, the difference between account, workspace, and company settings, and how to find the specific setting you need.
What this guide covers
This guide gives you a map of the settings page so you always know where to find the configuration option you need. You will learn the difference between account settings, workspace settings, and company settings, and how to use the settings sidebar to navigate quickly.
Before you begin
- Any authenticated user can access their own account settings.
- Workspace settings and company settings require Admin or Owner permissions.
- Technician and Dispatcher roles can view the settings page but will only see the Account section.
Understanding the settings layout
Navigate to /settings from the left sidebar or by clicking your avatar
in the top-left corner and selecting Settings. The settings page uses
a two-panel layout:
- Left sidebar -- a vertical list of setting sections grouped by scope.
- Right panel -- the active section's form fields and controls.
Clicking a section in the left sidebar loads that section in the right panel without a full page reload.
Settings scopes
Settings are organized into three scopes:
Account settings
These apply to your personal account only. Changes here do not affect other members of the workspace.
| Section | What you configure |
|---|---|
| Profile | Your name, email, avatar, and phone number |
| Password | Change your account password |
| Notifications | Email and in-app notification preferences |
Workspace settings
These apply to the entire workspace and affect all team members. Only Admins and Owners can edit workspace settings.
| Section | What you configure |
|---|---|
| General | Workspace name and default timezone |
| Roles | Custom role creation and permission management |
| Billing | Subscription plan, payment method, invoices |
| Integrations | QuickBooks, marketplace apps, API keys |
| Data | Export workspace data, data retention settings |
| Danger Zone | Workspace deletion (Owner only) |
Company settings
These control how your company appears to customers on quotes, invoices, emails, and other outward-facing materials.
| Section | What you configure |
|---|---|
| Company Info | Company name, phone, email, address |
| Branding | Logo, brand colors, accent colors |
| Quote Defaults | Default terms, expiration period, footer text |
| Invoice Defaults | Default payment terms, late fee policy, footer |
| Email Templates | Customize email subjects and body text |
Step 1: Open account settings
- Go to
/settings. - The Account group is at the top of the left sidebar.
- Click Profile to see your name, email, and avatar.
- Make changes and click Save.
Updating your email
If you change your email address, JobsiteOn sends a verification email to the new address. Your email does not change until you click the verification link.
Updating your password
Click the Password section. Enter your current password, then your new password twice. Click Change Password to save.
Step 2: Open workspace settings
- Go to
/settings. - Scroll down in the left sidebar to the Workspace group.
- Click any section to load it in the right panel.
General settings
- Workspace Name -- the name displayed in the app header and on team invitations.
- Default Timezone -- used for scheduling, due dates, and report date ranges when a user has not set a personal timezone.
Billing
The billing section shows your current plan, seat count, and payment method. Clicking Manage Subscription opens the billing portal where you can upgrade, downgrade, or update payment details.
Note: Only the workspace Owner can access the billing section. Admins see a "Contact your workspace owner" message instead.
Step 3: Open company settings
- Go to
/settings. - Scroll to the Company group in the left sidebar.
- Click any section to load it.
Company Info
This is where you set the company name, phone number, email, and mailing address that appear on quotes, invoices, and customer-facing emails.
Branding
Upload your logo and set brand colors. See Set Up Your Company Branding for a detailed walkthrough.
Quote and invoice defaults
Set the default payment terms, expiration period, footer text, and late fee policy that prepopulate when you create new quotes and invoices. You can override these on individual documents.
Step 4: Find a specific setting
If you know what you are looking for but cannot find it in the sidebar:
- Scan the section headers in the left sidebar. They are grouped by scope (Account, Workspace, Company).
- Click into the most likely section and scroll through the fields.
- If the setting is not there, check the next closest section.
Common setting locations
| I want to... | Go to |
|---|---|
| Change my name or avatar | Account > Profile |
| Change my password | Account > Password |
| Turn off email notifications | Account > Notifications |
| Rename the workspace | Workspace > General |
| Manage team roles | Workspace > Roles |
| View or change my subscription | Workspace > Billing |
| Connect QuickBooks | Workspace > Integrations |
| Update company name or address | Company > Company Info |
| Upload a logo | Company > Branding |
| Set default invoice payment terms | Company > Invoice Defaults |
| Customize email subject lines | Company > Email Templates |
Best practices
- Start with company settings during onboarding. Getting your company name, logo, and contact info set early means your first quote or invoice looks professional.
- Set notification preferences right away. Default notification settings may be noisier than you want. Adjust them from Account > Notifications within your first week.
- Review workspace settings quarterly. Timezone, roles, and billing should be reviewed as your team and operations evolve.
- Bookmark the specific section you visit most. The URL updates when
you click a section, so you can bookmark
/settings/brandingdirectly.
Troubleshooting
I cannot see workspace or company settings
These sections are hidden for Technician and Dispatcher roles. Ask an Admin or Owner to make the change for you, or request a role upgrade.
I changed a setting but it does not seem to take effect
- Refresh the page after saving.
- If the setting affects other team members (e.g., workspace name), ask them to refresh their browser as well.
- For branding changes, generate a preview quote or invoice to verify the update.
The billing section shows "Contact your workspace owner"
Only the Owner role has billing access. Reach out to the person who created the workspace.
I cannot find the setting I need
Check whether the feature you are configuring has its own settings
accessible from the feature page. For example, schedule preferences may
be accessible from /schedule rather than /settings.
FAQ
Can I reset all settings to defaults?
There is no single "reset all" button. Each section can be individually reverted to its default values.
Do settings sync across devices?
Yes. Account, workspace, and company settings are stored server-side. Changes apply immediately on every device.
Who can see my notification preferences?
Only you. Notification preferences are personal and not visible to other team members, including the Owner.
Can I export my settings?
Settings export is not available as a standalone feature. If you need a record of your configuration, take screenshots or use the workspace data export under Workspace > Data.
Are there API endpoints for settings?
API access to settings is not publicly documented at this time. Use the web interface for all configuration changes.
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