JobsiteOn

Navigate the Settings Page

Find personal, company, subscription, product, integration, security, and data controls in the grouped Settings experience.

Sofia Patel
Written by Sofia PatelUpdated 2 weeks ago7 min readBeginner

What this guide covers

Settings brings personal preferences, company setup, billing, product defaults, integrations, security, and data guidance into one grouped experience. This guide explains how to move through Settings on a computer, tablet, or phone and how JobsiteOn identifies plan-locked or unavailable controls.

Open Settings

Open Settings from the main navigation or your account menu. The standard Settings link opens the grouped Settings home at /settings.

Settings has two parts:

The Settings home shows cards for every destination available to your role. Select a card or a navigation item to open that page. The current page is highlighted in the navigation.

Note: An older saved settings link can still open a classic settings page. Use the main Settings link when you want to return to the grouped Settings home.

Understand the Settings groups

Group headings organize the navigation and do not open a page themselves. Home also stays text-only. Each settings destination beneath a group has an icon to make the longer navigation easier to scan.

Personal

These pages are about your account and preferences:

Workspace

These pages organize the company and the people working in it:

Subscription

These pages explain the active subscription and its current consumption:

Products

These pages hold defaults and controls for the tools your company uses:

Integrations

These pages connect JobsiteOn with other services or move records between systems:

Security & Data

These pages provide company-level security visibility and data guidance:

Some destinations are visible only to a company owner or admin. The exact controls you can view or change can also depend on your role, active plan, and company status.

  1. Open Settings.
  2. Scan the group headings in the left rail.
  3. Select a destination under the most relevant group.
  4. Confirm the selected item is highlighted, then use the controls in the main page.
  5. Select Home at the top of the rail whenever you want to see the complete settings map again.

The rail stays visible while you move between settings pages. Each destination has its own URL, so you can bookmark a page you return to often.

  1. Open Settings.
  2. Select the menu button (three horizontal lines) at the top of the page. Its accessible name is Open Settings navigation.
  3. Choose a destination from the settings drawer.
  4. The drawer closes and the selected page opens.

You can also close the drawer with its close button or, when using a keyboard, with Escape. Opening the menu again returns you to the grouped navigation.

Use the Learn menu

Each Settings page includes Learn near its title. Open it to see Help Center articles related to the page you are viewing. Articles open in a new browser tab, so your unsaved place in Settings is not replaced.

If a page does not have a focused guide yet, the Learn menu provides a link to browse the Help Center instead of sending you to an unrelated article.

Understand plan-locked features

A feature that requires a different plan stays visible so you can understand where it belongs. Its page shows:

Select Get the feature to review the available plan information. Opening that dialog does not by itself change your subscription. If you cannot manage billing, JobsiteOn tells you to contact the person who can review the plan.

Understand unavailable controls

JobsiteOn labels a control as unavailable when the interface cannot safely or fully perform that action. An unavailable control is disabled or omitted and includes an explanation where appropriate. It does not save a hidden change or pretend that setup succeeded.

For example, a security policy can appear as an informational availability card instead of an editable switch. Use the page's Learn menu or contact support when you need help with a control that is not available.

Live-only settings from sandbox

Some company settings use live company records. If you open one while working in sandbox, JobsiteOn asks before switching environments. When eligible setup can be copied into an empty live company, the dialog explains what will happen before you continue. Existing live setup records are preserved rather than overwritten.

Common setting locations

I want to… Go to
Change my name or photo Personal > Profile
Review signed-in devices Personal > Sign-In & Security
Turn off a notification Personal > Notifications
Update the company address Workspace > Company
Upload a company logo Workspace > Branding
Invite or deactivate a member Workspace > Members
Review the current plan Subscription > Billing
Check job or member capacity Subscription > Usage
Change job defaults or job types Products > Jobs
Update quote or invoice defaults Products > Quotes or Invoices
Connect a mailbox Integrations > Email & Inbox
Review company activity Security & Data > Audit Log

Troubleshooting

I cannot see a destination

The page may be limited to owners or admins. Ask a company owner or admin to review the setting with you. A product may also require a plan that your company does not currently have.

A page says the feature is unavailable

Read the explanation on the page and open Learn for related guidance. Do not assume a disabled control changed company behavior. If the capability is required for your workflow, contact support or your company owner.

A setting did not update

  1. Look for a visible save confirmation or error message.
  2. Correct any highlighted fields and save again.
  3. Refresh the page and confirm the saved value.
  4. If the problem continues, contact support and include the page name and any visible reference code. Do not include passwords or payment details.

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