Manage Overlapping Events
Understand how the schedule handles time conflicts, identify overlapping events, and resolve scheduling collisions.
What this guide covers
This guide explains how to identify and resolve overlapping events on the JobsiteOn schedule. Overlapping events occur when two or more events are scheduled for the same team member at the same time. You will learn how the calendar displays conflicts, how to resolve them, and how to prevent them from happening.
By the end you will know how to:
- Identify overlapping events on the calendar
- Understand how the calendar visually displays conflicts
- Resolve overlaps by rescheduling or reassigning
- Use conflict detection to prevent future overlaps
Before you begin
- You need access to the Schedule module in your JobsiteOn workspace
- This guide assumes familiarity with basic calendar navigation. See Navigate the Schedule Calendar if needed.
How the calendar displays overlapping events
When two events occupy the same time slot for the same team member, the calendar arranges them side by side within the time column. In day view, overlapping events split the column width -- two overlapping events each take half the column, three events each take a third, and so on.
In week view, the same side-by-side layout applies but in a narrower column. If many events overlap, the cards become very narrow and may truncate text.
Screenshot: Day view showing two overlapping events displayed side by side in the same time slot, each taking half the column width with visible title and time
Identifying conflicts
Visual indicators
Overlapping events are visually obvious because they share the same vertical space on the calendar. Some events may also show a conflict warning icon (such as an exclamation mark) when they overlap with another event for the same assignee.
Conflict notifications
If you have schedule notifications enabled, JobsiteOn may alert you when a new event creates a time conflict with an existing one. This alert appears during event creation so you can adjust before saving.
Tip: Check for overlaps after any bulk rescheduling operation. Moving multiple events at once can unintentionally create new conflicts.
Resolving overlapping events
There are three main strategies for resolving overlaps:
Option 1 -- Reschedule one event
Click on one of the overlapping events and change its date or time so it no longer conflicts. You can use drag-and-drop to quickly move it to an open time slot.
Option 2 -- Reassign one event
If both events must happen at the same time, assign one to a different team member. Open the event detail panel, change the assignee, and save.
Option 3 -- Adjust event duration
Sometimes events overlap by just a few minutes due to overestimated durations. Shorten one event's end time or push back the other's start time to eliminate the overlap.
Animation: A walkthrough showing two overlapping events in day view, then the user dragging one event to a later time slot to resolve the conflict
Preventing overlaps
Enable conflict detection
When creating or editing an event, JobsiteOn checks for existing events at the same time for the selected team member. If a conflict is detected, a warning message appears before you save. You can still save the event (some intentional overlaps are valid), but the warning ensures you make an informed decision.
Use the dispatch board
The dispatch board gives you a clear view of each team member's daily schedule. Before assigning a new event, scan the team member's column to see their existing commitments.
Build in travel time
When scheduling back-to-back events, consider travel time between locations. Even if events do not technically overlap, a 10:00 AM event ending at 11:00 AM followed by an 11:00 AM event across town is impractical.
Note: JobsiteOn does not automatically account for travel time between events. It is up to the scheduler to leave adequate gaps based on location distance.
When overlapping events are acceptable
Not all overlaps are problems. Some valid scenarios include:
- Multi-crew events -- Two team members assigned to the same job at the same time
- Office and field overlap -- A team member has an office block and a brief phone call scheduled simultaneously
- Tentative holds -- A potential appointment is held on the calendar while awaiting confirmation
Screenshot: The conflict warning dialog that appears when saving an event that overlaps with an existing one, showing both events and offering to proceed or adjust
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