Set Business Hours and Availability
Configure your company's business hours and individual team member availability to control when events can be scheduled.
Configure your company's business hours and individual team member availability to control when events can be scheduled.
This guide explains how to configure business hours for your company and availability for individual team members in the JobsiteOn schedule. Setting these correctly ensures that events are only scheduled during appropriate times and helps your team avoid conflicts.
By the end you will know how to:
Business hours define the window during which your company operates. When configured, the schedule calendar visually distinguishes business hours from off-hours, and event creation defaults to times within your business window.
This helps your team:
Tip: Even if your team occasionally works outside business hours, setting standard hours gives the calendar a clear visual structure and prevents most accidental off-hours scheduling.
Go to Settings from the left sidebar, then select Scheduling or Schedule Settings. Look for the Business Hours section.
Screenshot: The Schedule Settings page showing the Business Hours section with day-by-day start and end time controls
For each day of the week, set a start time and end time. For example:
To mark a day as closed, toggle the day off or set identical start and end times. Closed days appear grayed out on the calendar.
Click Save to apply the changes.
Some team members may have different working hours than the company default. To set individual availability:
Individual availability overrides the company-wide business hours for that specific team member. On the calendar, their column (in dispatch view) or their events reflect their personal schedule.
Screenshot: The team member settings page showing a weekly availability grid with start and end times for each day, with Wednesday set to a shorter day
For holidays, company events, or other one-off exceptions, you do not need to change your permanent business hours. Instead, use time-off blocks to override availability on specific dates. See Create Time-Off Blocks for details.
Once configured, business hours appear on the schedule calendar in several ways:
In day and week views, the time grid shows business hours with a normal background and off-hours with a shaded or dimmed background. This makes it immediately clear where the workday begins and ends.
When you create a new event, the time picker defaults to the next available slot within business hours. You can still manually set an event outside business hours if needed, but the defaults guide you toward standard operating times.
If a team member's event falls outside their configured availability, the calendar may show a warning indicator. This does not prevent the event from being created, but it alerts you to a potential scheduling issue.
Animation: A walkthrough showing the week view calendar with business hours highlighted, then creating a new event and seeing the time picker default to the next available business-hours slot
Verify the settings in Settings > Scheduling > Business Hours. If you recently changed them, refresh the calendar page.
Check their individual availability settings. Individual overrides take priority over company-wide hours.
Did this answer your question?