Why Does My File Say "Being Checked"?
Learn what Capture's security-check state means and why a file may be blocked before previews are shown.
Learn what Capture's security-check state means and why a file may be blocked before previews are shown.
Files from untrusted intake paths can be scanned before Capture generates a preview or makes them available to other people. Being checked means the upload is present but is not yet approved for display.
You can leave the page. Processing continues in the background and the tile updates when the result arrives.
Renaming a file does not change its contents and will not bypass a block. Do not download a flagged file and re-upload it.
If a known-safe business file remains in this state, record the filename, time, and project, then contact support. Security details are intentionally limited so the result cannot be used to probe the scanner.
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