Get Started with Capture
Document a job with photos that stay attached to the job record, sorted by when they were taken, with the details that make them count as proof.
Document a job with photos that stay attached to the job record, sorted by when they were taken, with the details that make them count as proof.
Capture is where your jobsite photos live. Every photo, video and document attaches to a Capture project, and a project attaches to the job it documents, so the photos stay with the work instead of scattered across camera rolls and text threads.
You do not need to create projects by hand. When you create a job, its Capture project is created with it.
Capture is included on the Team, Business and Enterprise plans. It is not part of Starter.
Within a plan that includes it, Capture is not billed per seat and there is no separate documentation tier: everyone on your team can capture, and photo and video storage is not metered.
If your workspace is on Starter, the Capture menu item shows an Upgrade label and opening it shows the upgrade page instead of your projects. Moving to Team turns it on immediately; nothing needs to be reinstalled or re-enabled.
AI Foreman is separate from this and is included on every plan, Starter included.
In the sidebar, open Work → Capture. You will see every active project as a card showing its name, address and photo count.
Select a project to open its timeline.
On a project, you can either:
You can add up to 500 files at once. Each file shows its own progress, and if one fails the rest keep going, so you will see exactly which ones need another try, rather than a single "upload failed" message that tells you nothing.
Leave the page while an upload is running and the unfinished photos stay visible as Waiting to upload, so nothing disappears quietly.
The timeline groups photos by when they were taken, not when they were uploaded.
This matters in the field. If your crew documents a roof on Tuesday morning with no signal and the photos only reach us on Thursday afternoon, they still appear under Tuesday, the day the work happened. That is what makes the timeline usable as a record of the job.
Photos with no capture time recorded by the camera fall back to the day we received them.
Right after a photo uploads we generate the sizes used to display it. Until that finishes the photo shows Preparing this photo… rather than a thumbnail. This normally takes a few seconds.
You will also see a state on any photo that is not ready yet:
A photo that is ready always shows its real image. If you see a state label instead, that is the photo's actual condition, not a display glitch.
Select any photo to open it full screen. Use the arrow keys to move through the set.
The details panel shows:
Your original file is never modified. Everything shown in the app is generated alongside it.
Select the pen icon in the full-screen view to open the markup editor.
Your markup never changes the original photo. It is stored separately and drawn on top, so you can edit or remove it at any time and the original file stays exactly as the camera recorded it, which is what lets it stand up as proof.
To share the marked-up version, use the download button: it gives you the photo with your markup burned in, leaving the original untouched.
If someone else marks up the same photo while you have it open, saving will tell you rather than overwrite their work. Reopen the photo to see their version before adding yours.
Type in the Caption box in the details panel. Captions save when you click away.
If a caption was drafted by AI, it is marked as such until you edit it. Editing confirms it as yours.
Select the bin icon in the full-screen view. Deleted photos are removed from the timeline and retained according to your workspace's data-retention settings.
Hold Cmd (Mac) or Ctrl (Windows) and select a photo to start choosing several. Once one is selected, selecting others adds them, so you do not have to keep holding anything.
To take a whole run of photos, select the first, then hold Shift and select the last. Everything between them is added. That is usually what you want after a day on site: one afternoon's work, selected in two clicks.
A bar appears at the bottom showing how many you have picked, with Select all and the actions you can apply. Choose Done to clear the selection.
Removing photos this way is recoverable. They stay available for 30 days before they are permanently deleted.
Did this answer your question?