Invite Collaborators and Guests
Give a subcontractor or a customer access to a project without paying for a seat.
Give a subcontractor or a customer access to a project without paying for a seat.
Collaborators and guests are not workspace members. They do not use a seat and they are not billed for. Invite as many as the job needs.
Collaborator: a subcontractor or temp crew. They add photos and comment on the projects you assign them. They never see pricing.
Guest: your customer's side. Read-only, and they only see documents if you explicitly allow it.
These are not degrees of the same thing. One adds work, the other watches it. Pick based on what the person is there to do.
Go to Work → People with access, choose the exact project and role, enter their email, and create the invitation. JobsiteOn emails them a private link; you can also copy that link immediately after creating it.
The invitation link works once. Opening it creates a private session for that browser and device for up to 30 days, bounded by any earlier invitation expiry. They need no account and set no password. A different browser or device needs a new invitation; forwarding an already-used link does not transfer access.
Guests see only customer-visible photos, galleries, and documents on the assigned project. Collaborators can upload photos and comment on that project. They cannot mention workspace members through this external surface, and they never receive internal storage details, locations, original-media download links, or pricing.
Select Remove next to their name. Access stops immediately, including an already-open guest or collaborator session. Moving an invitation to another project also ends its prior sessions and sends a new one-time link.
The record of who had access and who invited them is kept. That matters more after someone leaves a job than while they are on it.
Can a collaborator see what we charge? No. Pricing is stripped before it reaches them, on the server, not hidden in the interface. They can read the scope of a proposal and see the photos behind it without learning the number.
Can I limit them to one project? Yes. Every guest or collaborator invitation is assigned to exactly one project. Project URLs or records outside that assignment remain unavailable, including other projects in the same workspace.
Their link says it is unavailable. The one-time link may already have been redeemed, expired, revoked, or opened on another device. Remove the old invitation if needed, then create and send a new one. JobsiteOn intentionally uses the same unavailable message for these cases so the page does not reveal which customers or projects exist.
They were mentioned in a comment but cannot open it. The mention still reaches them, and your workspace owners and admins get a notification asking them to grant access. You do not have to chase anyone. Approve it and the person sees the comment.
What is the difference between this and a share link? A share link is for viewing, and anyone holding it can open it. An invitation is for a specific person, tracked, and revocable by name. Use a link to send photos; use an invitation when someone needs to participate.
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