JobsiteOn

This Capture Link Is No Longer Available

Understand expired, revoked, password-protected, and removed Capture share links without exposing private records.

Julian Park
Written by Julian ParkUpdated 2 weeks ago1 min readBeginner

Why you see this message

A public Capture link may stop working because it expired, was revoked by the company, reached a policy limit, or its target is no longer shareable. JobsiteOn intentionally uses one not-available response for invalid and private records, so the page cannot reveal whether a guessed token ever existed.

If the link asks for a password, use the password supplied separately by the sender. Repeated incorrect attempts may be throttled.

What to do

Ask the sender for a current link. Include the project or report name from their original message, but do not send the full link through an untrusted channel.

The sender can open the project’s Share links manager to check status, views, expiry, and whether downloads or metadata were allowed. Revoking and creating a new link is safer than extending access that should have ended.

A replacement token is different from the old one. Old links do not redirect to private content.

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