Send from your Gmail address

Send inbox replies, quotes, invoices and reminders from your own Gmail or Google Workspace address, and keep customer replies in the same thread.

Written by Ethan RiveraUpdated 4 days ago2 min readBeginner

What this guide covers

How email goes out from your own Gmail address once you connect Gmail and choose it as your sender.

Turn it on

Connect Gmail in Settings, Email & Inbox.
Under Send Client Emails From, choose Connected Gmail.

What goes out from Gmail

Replies and new messages you write in the JobsiteOn inbox.
Quotes and proposals you send.
Invoices you send, and payment reminders you send yourself.
Job emails you send from a job.

Each message lands in your Gmail Sent folder, with the PDF attached when the email includes one. The quote or invoice still records that it was sent.

Automatic messages, such as scheduled payment reminders, receipts and system notices, still come from your JobsiteOn address.

Customer replies

Customers reply to your real address. The reply arrives in Gmail and in the same JobsiteOn thread, next to the quote or invoice it answers. Replies you write in JobsiteOn stay in the same Gmail conversation too.

When Gmail can't send

Inbox replies stop with a message such as "Reconnect Gmail to send from dana@yourcompany.com". Nothing goes out from a different address.
Quotes, invoices and reminders still reach the customer on time. They go out from your JobsiteOn address instead, and the thread shows that address.
If JobsiteOn cannot tell whether Gmail sent a message, it says so and does not send it again. Check your Gmail Sent folder before you resend.

Reconnect Gmail in Settings, Email & Inbox to go back to sending as yourself.

Limits

Google limits how much one mailbox can send: about 500 messages a day for a personal Gmail account and 2,000 a day for Google Workspace, and 25 MB per message. JobsiteOn reports the limit when Google refuses a message.

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