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Add Property Access Notes

How to add gate codes, parking instructions, entry details and other access information to a property.

Ava Martinez
Written by Ava MartinezUpdated 6 days ago2 min readBeginner

What this guide covers

How to record what your crew needs to get into a property, and where those notes show.

What access notes include

Anything a technician needs to reach the work area:

Add access notes

When you create the property: fill in Access Notes under Property Details on New Property.

On an existing property:

  1. Open the property and click Edit.
  2. Enter the notes in Access Notes in the header.
  3. Click Save.

You can also edit them in Address info: click the address on the property page, change Access notes, and click Save and continue. Both places edit the same notes.

Screenshot: The property header in edit mode with the Access Notes field.

Where access notes show

Access notes appear under the property name at the top of the property page, for everyone in your workspace.

For step-by-step arrival details, use Location Info. It has an Arrival option (such as Front desk, Loading dock or Call on arrival) and Jobsite instructions, and both show on the Location Info card on the property page.

Tip: Keep access notes short and practical. Write them as if giving directions to someone who has never been to the property.

Updating access notes

When a gate code changes or an entrance is blocked, update the notes straight away. The change is saved to the property and recorded in its activity log.

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