Deactivate Team Members

What this guide covers

This guide explains how to deactivate a team member when they leave your organization or no longer need access to JobsiteOn. You will learn what happens to their data and how to reactivate if needed.

When to deactivate

Deactivate a team member when:

• They leave your company.
• They move to a role that does not require JobsiteOn access.
• Their access needs to be temporarily suspended.

How to deactivate

1. Navigate to /team.
2. Find the member in the Active Members table.
3. Click the overflow menu (...) on their row.
4. Select Deactivate Member.
5. Confirm in the dialog.

Screenshot: The overflow menu on a team member row with the Deactivate Member option highlighted.

What happens when you deactivate

• The member loses access immediately on their next page load.
• They cannot sign in to your workspace.
• Their name remains on historical records (jobs, notes, invoices).
• Assigned jobs are not automatically reassigned.

Note: Deactivation does not delete the member's data. All notes, job completions, and activity history remain intact for audit purposes.

Reassigning work

After deactivating a member, review their assigned jobs:

1. Navigate to the schedule or jobs list.
2. Filter by the deactivated member's name.
3. Reassign open jobs to active team members.

Reactivating a member

If the person needs access again:

1. Navigate to /team.
2. Switch to the Deactivated filter.
3. Click the overflow menu (...) on their row.
4. Select Reactivate.

The member can sign in again with their existing credentials.

Tip: Always deactivate members promptly when they leave the team. This protects your workspace data and prevents unauthorized access.

Related articles

• Invite Team Members
• Transfer Account Ownership
• Set Up Roles and Permissions