View Team Performance Metrics
How to access team performance dashboards, review job completion rates, response times, and compare individual and crew output.
How to access team performance dashboards, review job completion rates, response times, and compare individual and crew output.
This guide explains how to view performance metrics for your team. Metrics help you understand workload distribution, identify top performers, and spot areas that need improvement.
/team.The dashboard displays aggregate metrics for the selected time period.
Screenshot: The team performance dashboard showing cards for jobs completed, average completion time, and revenue per member.
The total number of jobs each member completed during the selected period. Displayed as a bar chart for easy comparison.
How long it takes from job start to completion, averaged per member. Shorter times indicate efficiency, but consider the complexity of the work.
The total invoice amount linked to jobs completed by each member. This metric helps you understand each person's contribution to revenue.
The percentage of jobs completed on or before the scheduled date.
Use the controls at the top of the dashboard:
Animation: Switching between date ranges and watching the performance charts update.
The comparison view shows all active members side by side. Use this to:
Click Export to download the metrics as a CSV file. The export includes all visible metrics for the selected time period and filters.
Tip: Review team performance monthly. Use the data to inform scheduling decisions, identify training needs, and recognize outstanding work.
Note: Performance metrics are based on job completion data. If jobs are not marked as completed in the system, the metrics will be incomplete.
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