Set Job Priority Levels

What this guide covers

This guide explains the priority system in JobsiteOn jobs. You will learn what each priority level means, how to set and change priority, and how priority affects your dispatch and scheduling workflow.

Understanding priority levels

JobsiteOn provides four priority levels:

Priority	Color	When to use
Low	Gray	Routine maintenance or flexible-timing work
Medium	Blue	Standard jobs with a reasonable deadline
High	Orange	Time-sensitive work that should be scheduled soon
Urgent	Red	Requires immediate attention and same-day response

Screenshot: The priority dropdown on the job detail page showing all four levels with their color indicators.

Setting priority during job creation

1. Navigate to /jobs/new.
2. Fill in the job details.
3. In the Priority dropdown, select the appropriate level.
4. The default priority for new jobs is Medium unless you change it.
5. Click Save to create the job.

Changing priority on an existing job

1. Open the job detail page at /jobs/[slug].
2. Click the Priority badge in the header area.
3. Select the new priority level from the dropdown.
4. The change saves immediately and is recorded in the activity feed.

Tip: You can also change priority directly from the jobs list by clicking the priority badge on any row, without opening the detail page.

How priority affects your workflow

• Jobs list sorting — Filter by priority to focus on high and urgent work first.
• Dispatch board — Urgent and high-priority jobs appear with colored indicators so dispatchers can spot them quickly.
• Team notifications — When a job is set to Urgent, assigned team members receive an elevated notification.

Animation: The jobs list being filtered to show only High and Urgent priority jobs, with the urgent jobs highlighted in red.

Best practices

• Reserve Urgent for true emergencies like water leaks or safety hazards.
• Use High for jobs with firm deadlines or customer commitments.
• Review priority levels during your daily dispatch meeting to ensure nothing urgent is overlooked.
• Downgrade priority once the immediate pressure is resolved to keep your filters accurate.

Related articles

• Create and Manage Jobs
• Schedule Jobs on the Calendar
• Search and Filter Jobs